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Register your details with us Sellect Homes are dedicated to providing a quality service from your initial enquiry and throughout the duration of your tenancy. We hope that you will find the following information helpful and thank you for considering our agency in your search for your new home. We are here to accommodate your needs and requests by providing a service to fit around your busy schedule. We will always attempt to be flexible with viewings and will make the nearest most convenient appointment to view the property of your choice.

Applying for a property

Once you have selected the property you wish to occupy an administration fee is due by cash, card payment or bank transfer. The administration fee ensures the property is held for you for a maximum of 10 days while your application is being processed and no further viewings will be taken during this time. Our fee's are highly competitive and are as follows:

Single applicant - £125.00 Per additional applicant - £50.00 Guarantor - £25.00 (Inclusive of VAT)

If the Landlord is unable to proceed with the letting the administration fee will be refunded in full. Should you decide not to proceed this fee will not be returned. If your documentation does not meet the criteria, the fee will be returned less a fixed charge per applicant.

If your agreed move-in date falls after this two week period, the security deposit is due by cash, card payment or bank transfer, unless previously agreed with the landlord. This is non refundable should you then decide not to proceed.

We will request a start date from you. This date will only be fully confirmed once all credit checks and documents have been received and the Landlord has agreed. However, no contractual obligations on either side will come into force until contracts are signed. Any special requirements you have; such as removal or supply of furniture, fittings or appliances MUST be made and agreed in writing.

The Landlords contractual obligations to you as a tenant will not begin until a contract is signed and consideration made. Any arrangements made prior to signing an agreement are done so at your own risk.

Documents requested

The following documents will be requested so that we may process your application. However, we understand that some of these may not apply to you or can be difficult to obtain - if this is the case, simply discuss with our property management team who will be happy to clarify which documents are not required or offer alternatives.
  • Photographic proof of ID - Passport / drivers license
  • Employers reference on company letterhead
  • Two current wage advice slips or copy of employment contract
  • Two bank statements (last 3 months)
  • Previous Landlords reference
  • Character reference
  • Bank details (used for credit checks)
  • Additional documentation may be required for overseas applicants

If a guarantor is required the following documentation will also be requested. However, we understand that some of these may not apply or can be difficult to obtain - if this is the case, simply discuss with our property management team who will be happy to clarify which documents are not required or offer alternatives.
  • Photographic proof of ID - Passport / drivers license
  • Two current wage advice slips or copy of employment contract
  • Two bank statements (last 3 months)
  • Proof of ownership - Mortgage statement
A member of our property management team will contact you to confirm that your application has been accepted and to arrange a convenient appointment for you to visit our office to begin your tenancy and collect the keys to your new home.

Moving day

At your appointment, a member of our lettings and property management team will provide you with a copy of your tenancy agreement to read through thoroughly and will be able to answer any queries you may have. They will also explain the registration of your security deposit and provide the contact information and terms & conditions of the relevant deposit scheme, for your records.

You will then make a payment of your first month's rent and your security deposit (if this has not already been paid) by cash, card payment or bank transfer. Your rent will be due on this date each calendar month and is to be paid by standing order. Please note that we will be unable to release keys without this payment.

Tenancy

The tenancy will be an Assured Shorthold Tenancy for an initial 6 month period; this is to ensure that both you and the landlord are satisfied with the letting. Approximately 1 month before this fixed term tenancy expires, a member of our property management team will contact you to arrange a convenient appointment to inspect the property and confirm whether you wish to renew this agreement for an additional 6 or 12 month term. Your response and the result of the inspection will be put to the landlord and, if they are happy to proceed, a renewal will be arranged with no cost to yourself.

Getting settled

We know that moving home is a stressful affair and in an attempt to make this transition as smooth as possible we will take care of registering your letting with:

  • Your local council
  • Your electricity provider
  • Your gas provider
  • United Utilities

You should receive welcome letters from these companies within 10 working days of your move-in. We are happy for you to change utility providers in your new property. We can also arrange deals and no obligation quotes for Virgin media and tenant's contents insurance. Ask any member of staff for more information.

Inspections

We will periodically contact you to arrange a mutually convenient time to complete an inspection at your property throughout your tenancy. This is to ensure that that you are fulfilling your responsibility to keep the property well maintained and in good, clean condition. It is also an opportunity for you to discuss with us any issues that you may be having and raise any concerns.

Maintenance

All maintenance/repair issues for our managed properties must be reported by email to admin@sellectlets.co.uk this allows us to keep a record for reference and will be received out of office hours in case of emergencies.

If your property is managed by your landlord, you will be informed of this during your move-in appointment and provided with contact details for them.

Vacating

Preparations will be made to return possession of the property at the end of your tenancy or after one calendar months notice if you are on a periodic tenancy. A representative of Sellect Homes will inspect the property, as will the landlord. Inventory items should be placed in their respective rooms to facilitate easy checking on handing over. Read carefully the inventory and the provided tenancy checkout instructions that will have been sent to you upon your giving notice to vacate the property.

Once checking has been completed and deductions from your deposit agreed (if any), the deposit or balance of deposit will be returned to you as per the deposit scheme rules explained during your initial sign-up. Please do not hesitate to contact a member of our property management department if you have any queries regarding the checkout procedure or return of deposit.

Additional costs

There aren't any! We do not charge tenants any deposit registration, inventory, inspection, tenancy renewal or vacate fees. However, for security purposes we do not keep spare sets of keys in the office and will not pay to replicate/replace keys or change locks due to sets being locked in the property, misplaced or stolen.

Remember we are here to help and appreciate any questions that you may ask. There is no question too small so do not hesitate to contact us by phone on 0151 722 9707 or by email to admin@sellectlets.co.uk

IF YOU HAVE ANY QUERIES REGARDING THE APPLICATION PROCESS
PLEASE DO NOT HESITATE TO CONTACT US ON
0151 722 9707 OR EMAIL admin@sellectlets.co.uk.


Virgin Media Services

As Virgin Media partners, we are able to provide our great offers for our tenants! Provided that your new home is in a cable serviceable area we can get you credit on your first bill and the option of a shorter contract and you don't even need landlord permission as there is no satellite dish!

Contents Insurance

As part of the service that Sellect Homes can offer our tenants, we can arrange a free, no obligation contents insurance quote from a trusted company with competitive rates.

If you would like to take advantage of these services, or request some further details, please do not hesitate a member of our property management team on 0151 722 9707.